Shipping policy
1. Do you ship internationally? How much is shipping?
|
Country |
Est. delivery time |
|
United States |
5-14 business days* |
|
Europe |
6-14 business days* |
|
Canada & Australia |
6-16 business days* |
|
Rest of the world |
8-18 business days* |
Shipping information
- Note: Delivery time may increase sometimes due to unexpected delays caused by Holidays, bad weather or other external factors.
- We offer tracked delivery
- The estimated shipping time begins from the day your order is despatched.
- Please note that we are unable to make any changes or cancellations once the order has been placed. Once the order has arrived, please contact us on contact@Noble-Wear.com if you have any questions.
Customs Fees
We are not responsible for any import or custom fees associated with your order, please check with your country’s regulations to see if there will be any additional costs. This includes any import fees for orders sent with International Standard Shipping.
Late or lost orders
When placing your order please make sure that you specify the correct delivery address as Noble-Wear™ take no responsibility for missing parcels that have been sent to the wrong address or if requested to leave with neighbour or an outbuilding.
Any order discrepancies relating to missing and/or lost items must be reported to us in writing via email at contact@Noble-Wear.com
Items not received but tracking shows they have been delivered
This may happen when items are sent to places of work. In some cases, your item might have been delivered to a post room or colleague within your company and someone else will have signed for it. In these cases, you can request a proof of delivery certificate from the carrier's website by filling in a signature request form.
Please note we do not refund or replace items that are tracked as being delivered. For this reason, we always recommend that you get items delivered to a secure address.
Additional costs
Please note we are not responsible for paying any customs charges (import duty or tax) on any returns. You will be responsible for all costs and charges associated with returning your order. We recommend you return your order via a tracked shipping method, or request a proof of postage receipt, as we cannot refund lost returns.
Faulty items
In the event you have received a faulty item, please contact contact@noble-wear.com within 15 days of the item(s) arriving. Please include the following information:
- Your order number
- Which item is damaged
- A description of the problem
- Photographic evidence
We will immediately take action and offer a full refund in store credits or send a new package if your proof is valid.
